Unfortunately we are not able to reschedule your ticket as we are on a strict schedule.

We advise you to be confident and confirm your scheduled date before purchasing as you will not be able to cancel your ticket after your purchase has been made.

Your purchased tickets are non-refundable and non-transferrable. When you buy multiple tickets, one person’s ID should match the name on one ticket. The other tickets in the group are interchangeable.

All tickets are sold online via our website. When you arrive at the door without a ticket we will help you buy a ticket through our website, but we cannot guarantee a specific time-slot.

The best way to present your tickets for your scheduled viewing is on your mobile. YOUSEUM is a conscious brand who respects the environment and does not recommend printing your ticket for your experience. You’ll be needing your phone for amazing pictures anyway!

First please check your spam folders to see if the tickets arrived there because of your filters. If this does not solve the problem, please contact us on support@youseum.art and we will help get them to you.

No, YOUSEUM does not offer discounts for students.

No, YOUSEUM does not offer discounts for senior citizens

We do not offer discounts or free access through the Museum Jaarkaart program.

Your tour starts at the time on your ticket. Please arrive at least 15 minutes before your scheduled time, so we will have time to check-you in. We will make sure your waiting time is not wasted. If you arrive too late for your time slot we cannot guarantee to accommodate you but will do our best.

Please bring your ticket, your phone and your curiosity. But remember it’s all about you.

It varies but we recommend people to spend about an hour and a half to finish the full tour.

Some parts of the exhibit are guided.

We like to believe it is! The exhibition is about YOU, regardless of your age we do believe you will enjoy the visit.

Yes we have, during your tour you will be able to use the bathroom at two occasions.

As we are a temporary exhibit we have to deal with the circumstances the building offers us. Unfortunately this means that you might encounter some difficulties during the tour if you are unable to walk stairs (the elevators in our building are out of use). Please call (+31612241636) or send us an email (hello@youseum.art) and we see what we can do to accommodate your visit. This would mean a slightly different version but equally fun and equally all about YOU.

If you want to visit us with more than 10 people, please contact us at hello@youseum.art and we are happy to arrange a private time slot for you!

We all love pets, especially when it is accommodated by YOU, but unfortunately our exhibit does not facilitate pet visits. Service animals are of course permitted when on a leash.

Yes, it is possible to store luggage in our cloakroom. However we have a maximum capacity and if that is reached, we cannot guarantee availability.

Please hold your belongings close! YOUSEUM is not responsible for lost items. We do have a lost and found that you can contact by sending an email to hello@youseum.art.

The YOUSEUM is open daily, all year round.

For the creation of our exhibition we collaborated with a number of artists led by Frank de Ruwe.

We adore our building and would love to stay for as long as we possible, however the building is due to be demolished which means we would need to leave. So don’t wait and visit us as soon as you can!

These brands do endorse the same values as we so we decided to team up and spread the ‘beauty with a message’ together!

Please contact hello@youseum.art. Our team will respond as soon as possible.